Underlying issue
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Impact
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Lack of standardisation and/or managing covenants in unstructured documents
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Difficult to extract, tabulate and analyze data digitally through conventional means
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Manual, repetitive tasks with no system support
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Time consuming and prone to errors
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Compliance certificates spread across different locations and no unified database containing all relevant datapoints
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Risk of not capturing or updating data properly, difficulty in retrieving data and the inability to carry out even basic analysis. Documents for syndicated deals are available on deal-management platforms to which access is limited to a small set of people within the bank
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Usage of unsophisticated tools and techniques for covenant data management
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Inability to conduct complex analysis, data visualisation or connect covenant stress to news and corporate events. Unavailability of real-time reports and computation of financial covenants
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Most of the processes and documents are outside the standard credit application
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Lack of integration into the credit workflow hampers escalation, follow ups and monitoring. Lenders’ submissions cannot automatically be reconciled with books of accounts
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Absence of audit trail
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Difficult to assign responsibility, comply with regulatory expectations
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No well-defined system to capture amendments and waivers
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Can lead to inaccurate assessments
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Negligible collaboration between different stakeholders
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Delays in sourcing compliance certificates, lack of clarity on workflow and confusion related to multiple communication channels
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Source: CRISIL
1Sources: S&P Global Ratings Research and S&P Global MarketIntelligenceCreditPro®
2Guidelines on loan origination and monitoring
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