Rating Rationale
September 30, 2020 | Mumbai
Redington India Limited
Ratings Reaffirmed
 
Rating Action
Total Bank Loan Facilities Rated Rs.1750 Crore
Long Term Rating CRISIL AA/Stable (Reaffirmed)
Short Term Rating CRISIL A1+ (Reaffirmed)
 
Rs.1900 Crore Commercial Paper CRISIL A1+ (Reaffirmed)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has reaffirmed its ratings on the debt programmes and bank facilities of Redington India Limited (REDIL) at 'CRISIL AA/Stable/CRISIL A1+'.
 
The ratings continues to factor the  REDIL's established market position in the Information technology (IT) and mobility products distribution business, improving product and geographical diversification in revenues and strong risk management practices. The rating is also supported by the company's strong financial risk profile and liquidity. The above rating strengths are partially offset by its low operating margin, and working capital-intensive nature of the distribution business. 

REDIL's revenues grew by 11% during fiscal 2020, driven by healthy trends in both India (37% of revenues) and overseas (63% of revenues) business despite deferral of some large deals during March 2020 due to Covid induced lockdown across nations. Operating margins remained at ~2.0% largely in keeping with the intrinsic nature of the business. Also, higher margins from overseas business were partially offset by one off operating losses at its logistics subsidiary, ProConnect Supply Chain Solutions Limited (ProConnect).

CRISIL expects REDIL to sustain its leadership position, while the proactive risk management practices provides better sustainability to cash flows despite headwinds during the Covid pandemic. Despite more than half of the business days being impacted by lockdown restrictions across geographies, revenues in first quarter of fiscal 2021 declined by only 8% over the comparable quarter of fiscal 2020, as demand for both IT and mobility products remained strong during the quarter. Given the steady demand outlook for its products in both domestic and international markets, CRISIL expects REDIL to register flattish to modest revenue growth in fiscal 2021, and revert to past high single digit to early double growth rates over the medium term.
 
Over the last two years, there has been a steady improvement in net working capital days driven by healthy receivable collections, extended credit period negotiated with vendors as well as lower inventory. The net working capital has steadily declined to 29 days in fiscal 2020 from 36 days during fiscal 2018. REDIL as a prudent policy, raised additional debt and increased liquid cash to Rs 2377 crore on March 31, 2020 (compared to Rs 877 crore in March 31, 2019) to manage pandemic related uncertainties. This arrangement is however, expected to be only temporary, and with normalization of business volumes and continued prudence in working capital management, REDIL's gearing and ratio of total outside liabilities to tangible net worth (TOL/TNW) will revert to healthy levels of 0.40-0.50 times (0.58 times at March 31, 2020) and below 2.0 times (2.25 times at March 31, 2020) respectively over the medium term. REDIL's return on capital employed (RoCE) is expected to improve to a healthy 18-20% over the medium term, from ~15% in fiscal 2020.

Analytical Approach

For arriving at the ratings, CRISIL has combined the business and financial risk profiles of REDIL and REDIL's subsidiaries, due to operational similarities. All these companies have been together referred to herein as REDIL. 

Please refer Annexure - List of entities consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description
Strengths:
* Strong market position in IT and mobility distribution business: REDIL has a strong market position in the IT products distribution within India along with Ingram Micro Pvt Ltd (another major player in this industry) garnering the major share of the market in domestic IT distribution.
 
REDIL is the market leader in the Middle East and Africa (MEA) markets through its step down subsidiary, Redington Gulf FZE and its step-down subsidiary, Arena Bilgisayar Sanayive Ticaret Anonim Sirketi (Arena), is one of the largest players in Turkey. The company is one of the few supply chain solutions providers with presence in the major emerging markets around the world. It has strong relationships with leading vendors such as HP, Dell, Samsung Lenovo, Cisco and Microsoft in the IT products business, and has over time consolidated its position as a leading distributor for these vendors.
 
In the mobility business too, REDIL remains a leading distributor for smartphones. It has tie-ups with leading brands such as Apple, Google and Samsung, which has enabled it to grow its mobility products business at a rapid pace.
 
The company's market position in both its business segments is underpinned by its ability to rapidly grow its vendor list, its diverse product profile, strong distribution infrastructure, and well-entrenched relationships with the channel partners.
 
* Diversified revenue mix with healthy geographical footprint: REDIL's revenue stream is highly diversified in terms of the IT, mobility and service business verticals, as well as geographically. The IT consumer segment handles the distribution of PCs, laptops and other consumer lifestyle products, while the IT enterprise segment caters to networking, software, servers and storage. In the mobility vertical, REDIL primarily focuses on smartphones.
 
The company has gradually enhanced the proportion of mobility revenue in its overall revenue supported by the rapid penetration of smartphones in the domestic market as well as overseas market; the share of overall mobility revenue has increased to 32% in fiscal 2020 (compared to 28% in fiscal 2019), which compensated for the relatively slower performance of the IT business, especially in the domestic market.
 
Muted IT spending in the domestic market, along with faster growth in overseas markets through increased market and product penetration resulted in share of REDIL's overseas revenues increasing to ~63% in fiscal 2020 from ~59% in fiscal 2015. Also, within the overseas markets, presence across diverse markets and entry into new geographies has helped sustain the revenue growth trajectory.
 
Service business (~3% of fiscal 2020 revenues) focusses on warehousing, logistics and after sales service business, (including cloud services, digital printing and 3D printing).

* Strong risk management practices: REDIL has followed strong risk management practices that have enabled it to mitigate risks inherent in the distribution business. These include risks arising from vendor concentration, product obsolescence, volatility in exchange rates, and credit risks. The company has a diversified vendor base with regard to distribution of products of more than 200 vendors overall. This reduces the revenue concentration risk from a single vendor. REDIL follows healthy foreign exchange risk mitigation practices such as 100-per-cent hedging on exchange rates, which helps minimise foreign currency fluctuation risks. The quick conversion cycle and its strong relationship with its vendors also ensures limited risk arising from product obsolescence. Most of the receivables (about 75% in domestic business and about 95% in Middle East region) are credit insured to mitigate default risk. REDIL also has a robust management information system, which helps keep track of the credit history of its channel partners. This will be further enhanced with implementation of SAP across all its business locations. Furthermore, the company also maintains sizeable cash as a contingency measure to ensure continuation of operations, especially in volatile international markets.
 
* Healthy financial risk profile: REDIL's financial risk profile remains healthy marked by healthy cash accrual, nil long term debt outstanding and prudent working capital management. Adjusted gearing has increased to 0.58 times during fiscal 2020, mainly due to debt drawn down to maintain higher liquid surplus to meet Covid related exigencies; however expected to revert to healthy 0.4-0.5 times over the medium term. Over the previous three years, gearing has remained below 0.5 times driven by moderate capital spending, along with steady business performance. Other credit metrics like interest coverage and ratio of net cash accrual to total debt are also remain healthy at 3.65 times and 0.13 times respectively as on March 31, 2020.
 
Weaknesses:
* Low but stable profitability margins: The distribution business is marked by low profitability margin, leading to REDIL's operating profitability ranging between 1.9-2.2% in the past four years; improvement has been limited also by the increasing share of business from mobility products, which have lower margins, compared with traditional IT products.
 
* Working-capital-intensive distribution business: The company's enterprise division (including software sales, storage, servers, networking) within the IT products segment, is even more working capital intensive and thrives on credit sales. . Given the limited number of established competitors in its domestic IT business, REDIL, based on mutual understanding with its vendors, extends the credit period considering the increase in lead time involved in such enterprise transactions. This leads to higher requirement of working capital. However, the impact on REDIL is partially alleviated as its vendors allow extended credit period to the company on a case to case basis. Also, with the share of low margin-low working capital intensive mobility business increasing over time, net working capital days have been gradually lowered. This is clearly evidenced in declining net working capital levels in the last two years.
Liquidity Strong

REDIL enjoys strong liquidity, with cash surpluses of about Rs.2,377 crore as on March 31, 2020 and large unutilized bank lines. Cash surpluses were shored up by raising short term debt in March 2020, given the uncertainties associated with the pandemic, but will normalise as business conditions normalise, also resulting in lowering of short term debt.
 
During fiscal 2020, REDIL generated net cash accruals of Rs.330 crore, albeit lower than Rs 427 crore during fiscal 2019 mainly due to the one of special interim dividend pay-out in March 2020. REDIL's cash accruals are expected to improve to over Rs. 500-550 crore over the medium term driven by steady revenue growth and operating profitability. REDIL does not have any long term debt on its balance sheet, and is expected to incur annual maintenance capex of about Rs.50-75 crore over the medium term.
 
The company has sufficient drawing power in its bank lines of Rs 2456 crore (on a standalone basis) ,  to fund its working capital requirements, which have been moderately utilized (covering bank lines and commercial paper) at an average of 34% over the twelve months period ending August 2020.

Outlook: Stable

CRISIL believes that REDIL's business risk profile will continue to benefit from its leadership position in the mobility and IT products distribution business, product and geographical diversity in revenues, and healthy cash generating ability. Further, prudent working capital management and risk management practices, are expected to keep its financial risk profile at healthy levels. 

Rating Sensitivity factors
Upward factors:
* Sustained double digit revenue growth, and improvement in operating margins to ~2.2-2.4%, leading to better than anticipated cash generation
* Continued prudent working capital management, leading to sustenance of comfortable gearing levels (below 0.5 times), and TOL/TNW ratio to 1.6-1.8 times.
 
Downward factors:
* Sluggish business performance, also resulting in drop in operating profitability below 1.5%
* Stretch in working capital cycle, or significant debt-funded acquisitions or capex, preventing the expected improvement in key credit metrics; for instance, gearing of over 1 time and  TOL/TNW exceeding 2.5-2.7 times on sustained basis
* Considerable weakening of liquid surpluses, due to material dividend pay-out, acquisitions or share buy-back.
About the Company

Set up in 1993, REDIL is a leading distributor for IT hardware and mobility products. The company made its initial public offering in early 2007. It currently has a diversified holding structure with the largest shareholder, Synnex Technology International Corp through its investment arm Synnex Mauritius Ltd., Taiwan, holding 24.3%. REDIL has been professionally run, for over two decades. During Sept 2019, REDIL has been classified as a listed entity with no promoters.
 
As of June 2020, REDIL operates in 37 markets across India and META region through a vast network of over 80 sales offices, over 225 warehouses handled with an employee base of over 4047 employees. It distributes over 210 brands through a huge network of over 37,370 channel partners. While distribution of IT and mobility products contributes a bulk of its revenue, REDIL is also enhancing its presence in the logistics business in India and the Gulf. It has set up three ADCs at Chennai, Kolkata and Dubai.
 
For the three month period ended June 30, 2020, the company reported a PAT of Rs. 99 crores (Rs. 110 crores in the corresponding period of fiscal 2019), on net revenues of Rs 10,697 crores (Rs. 11,675 crores in the corresponding period of fiscal 2019).

Key Financial Indicators
As on / for the period ended March 31   2020 2019
Revenue Rs Crores 51,465 46,536
PAT (after minority interest) Rs Crores 515 508
PAT margins (after minority interest) % 1.0 1.1
Adjusted debt/adjusted net worth Times 0.58 0.34
Interest coverage Times 3.65 3.70

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments and are included (where applicable) in the Annexure -- Details of Instrument in this Rating Rationale. For more details on the CRISIL complexity levels, please visit www.crisil.com/complexity-levels.
Annexure - Details of Instrument(s)
ISIN Name of Instrument Date of Allotment Coupon Rate (%) Maturity
Date
Complexity levels Issue Size
(Rs. Cr)
Rating Assigned with Outlook
NA Cash Credit NA NA NA NA 450.0 CRISIL AA/Stable
NA Bank Guarantee NA NA NA NA 115.0 CRISIL A1+
NA Short Term Loan NA NA NA NA 1106.0 CRISIL A1+
NA Commercial Paper NA NA 7-365 days Simple 1900.0 CRISIL A1+
NA Proposed Long Term Bank Loan Facility NA NA NA NA 79.0 CRISIL AA/Stable
 
Annexure - List of entities consolidated- Fully Consolidated Entities (as of March 31, 2020)
S. No. Name of Entity Extent of consolidation Rationale for consolidation
1 ProConnect Supply Chain Solutions Limited Full Operational similarities
2 Ensure Support Services (India) Limited Full Operational similarities
3 Redington International Mauritius Limited Full Operational similarities
4 Redington Distribution Pte. Limited Full Operational similarities
5 Redington Gulf FZE Full Operational similarities
6 Redington Egypt Ltd (Limited liability company) Full Operational similarities
7 Redington Gulf & Co. LLC Full Operational similarities
8 Redington Kenya Limited Full Operational similarities
9 Cadensworth FZE Full Operational similarities
10 Redington Middle East LLC Full Operational similarities
11 Ensure Services Arabia LLC Full Operational similarities
12 Redington Qatar WLL Full Operational similarities
13 Ensure Services Bahrain S.P.C. Full Operational similarities
14 Redington Qatar Distribution WLL Full Operational similarities
15 Redington Limited Full Operational similarities
16 Redington Kenya (EPZ) Limited Full Operational similarities
17 Redington Uganda Limited Full Operational similarities
18 Cadensworth UAE LLC Full Operational similarities
19 Redington Tanzania Limited Full Operational similarities
20 Redington Morocco Ltd. Full Operational similarities
21 Ensure IT Services (Pty) Ltd. Full Operational similarities
22 Redington Turkey Holdings S.A.R.L. (RTHS) Full Operational similarities
23 Arena Bilgisayar Sanayi Ve Ticaret A.S. Full Operational similarities
24 Arena International FZE Full Operational similarities
25 Redington Bangladesh Limited Full Operational similarities
26 Redington SL Private Limited Full Operational similarities
27 Redington Rwanda Ltd. Full Operational similarities
28 Redington Kazakhstan LLP Full Operational similarities
29 Ensure Gulf FZE Full Operational similarities
30 Ensure Middle East Trading LLC Full Operational similarities
31 Ensure Solutions Nigeria Limited Full Operational similarities
32 Ensure Technical Services Kenya Limited Full Operational similarities
33 Ensure Services Uganda Limited Full Operational similarities
34 Ensure Technical Services Tanzania Limited Full Operational similarities
35 Ensure Ghana Limited Full Operational similarities
36 Proconnect Supply Chain Logistics LLC Full Operational similarities
37 Ensure Technical Services Morocco Limited (Sarl) Full Operational similarities
38 Redington Senegal Limited S.A.R.L. Full Operational similarities
39 Redington Saudi Arabia Distribution Company Full Operational similarities
40 PayNet Odeme Hizmetleri A.S. Full Operational similarities
41 CDW International Trading FZCO Full Operational similarities
42 RNDC Alliance West Africa Limited Full Operational similarities
43 Linkplus Bilgisayar Sistemleri Sanayi Ve Ticaret A.S. Full Operational similarities
44 Ensure Middle East Technology Solutions LLC Full Operational similarities
45 Rajprotim Supply Chain Solutions Limited Full Operational similarities
46 Proconnect Saudi LLC Full Operational similarities
47 Redserv Business Solutions Private Limited Full Operational similarities
48 Redington Distribution Company LLC Full Operational similarities
49 Citrus Consulting Services FZ LLC Full Operational similarities
50 Arena Mobile Iletisim Hizmetteri ve Turketici
Elektronigi Sanayi ve Ticaret A.S.
Full Operational similarities
51 Online Elektronik Ticaret Hizmetleri A.S. Full Operational similarities
52 Paynet (Kibris) Odeme Hizmetleri Limited Full Operational similarities
53 Ensure Services Limited Full Operational similarities
54 Redington Cote d'Ivoire SARL Full Operational similarities
55 Auroma Logistics Private Limited Full Operational similarities
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Commercial Paper  ST  1900.00  CRISIL A1+      30-09-19  CRISIL A1+  07-09-18  CRISIL A1+  07-12-17  CRISIL A1+  -- 
                    27-11-17  CRISIL A1+   
Short Term Debt (Including Commercial Paper)  ST                  24-04-17  CRISIL A1+  CRISIL A1+ 
                    17-04-17  CRISIL A1+   
Fund-based Bank Facilities  LT/ST  1635.00  CRISIL AA/Stable/ CRISIL A1+      30-09-19  CRISIL AA/Stable/ CRISIL A1+  07-09-18  CRISIL AA/Stable/ CRISIL A1+  07-12-17  CRISIL AA/Stable/ CRISIL A1+  CRISIL AA-/Stable/ CRISIL A1+ 
                    27-11-17  CRISIL AA-/Positive/ CRISIL A1+   
                    24-04-17  CRISIL AA-/Positive/ CRISIL A1+   
                    17-04-17  CRISIL AA-/Positive/ CRISIL A1+   
Non Fund-based Bank Facilities  LT/ST  115.00  CRISIL A1+      30-09-19  CRISIL A1+  07-09-18  CRISIL A1+  07-12-17  CRISIL A1+  CRISIL A1+ 
                    27-11-17  CRISIL A1+   
                    24-04-17  CRISIL A1+   
                    17-04-17  CRISIL A1+   
All amounts are in Rs.Cr.
Annexure - Details of various bank facilities
Current facilities Previous facilities
Facility Amount (Rs.Crore) Rating Facility Amount (Rs.Crore) Rating
Bank Guarantee 115 CRISIL A1+ Bank Guarantee 185 CRISIL A1+
Cash Credit 450 CRISIL AA/Stable Cash Credit 620 CRISIL AA/Stable
Proposed Long Term Bank Loan Facility 79 CRISIL AA/Stable Proposed Long Term Bank Loan Facility 94 CRISIL AA/Stable
Short Term Loan 1106 CRISIL A1+ Short Term Loan 851 CRISIL A1+
Total 1750 -- Total 1750 --
Links to related criteria
CRISILs Approach to Financial Ratios
CRISILs Bank Loan Ratings - process, scale and default recognition
Rating criteria for manufaturing and service sector companies
CRISILs Criteria for Consolidation
CRISILs Criteria for rating short term debt

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