Rating Rationale
March 28, 2025 | Mumbai
 
SBI Cards and Payment Services Limited
Ratings reaffirmed at 'Crisil AAA/Stable/Crisil A1+'
 
Rating Action
Total Bank Loan Facilities Rated Rs.51000 Crore
Long Term Rating Crisil AAA/Stable (Reaffirmed)
Short Term Rating Crisil A1+ (Reaffirmed)
 
Rs.34000 Crore Commercial Paper Crisil A1+ (Reaffirmed)
Lower Tier II Bonds Aggregating Rs.3800.2 Crore Crisil AAA/Stable (Reaffirmed)
Non Convertible Debentures Aggregating Rs.7800 Crore (Reduced from Rs.9750 Crore) Crisil AAA/Stable (Reaffirmed)
Note: None of the Directors on Crisil Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

 

Detailed Rationale

Crisil Ratings has reaffirmed its ‘Crisil AAA/Stable/Crisil A1+’ ratings on the debt instruments and bank loan facilities of SBI Cards and Payment Services Limited.

 

Crisil Ratings has withdrawn its rating on Rs 1950 crore (refer to Annexure - details of rating withdrawn table) non-convertible debentures as these have been repaid on maturity. The withdrawal is in line with the withdrawal policy of Crisil Ratings.

 

The ratings factor in continued support from majority shareholder, State Bank of India (SBI; Crisil AAA/Crisil AA+[1]/Stable/Crisil A1+’), on ongoing basis as well as in the event of distress. Majority ownership and shared brand imply a strong moral obligation on SBI to continue supporting SBI Cards in meeting debt obligation in a timely manner.

 

The standalone credit risk profile of SBI Cards is supported by its steady market position. The company is the second-largest player in the credit card industry with 1.96 crore cards-in-force (CIF), and market share of 18.7% as on December 31, 2024. Profitability, though above average, has witnessed a marginal moderation in nine months ended December 31, 2024 owing to decline in net interest margins (NIM), fee income and elevation in credit costs. Return on assets (RoA) was 4.6% in fiscal 2024 and 5.6% in fiscal 2023. During first nine months of fiscal 2025, annualised RoA of 3.0%. While RoA has remained comfortable, profitability remains susceptible to asset quality challenges because of the unsecured loan book.

 

Following the revision in risk weights by the Reserve Bank of India through its circular dated November 16, 2023, the capital adequacy ratio of the company declined to 18.4% as on December 31, 2023, from 23.3% as on September 30, 2023. However, the same restored to 20.5% as on March 31, 2024, and 22.9% as on December 31, 2024 led by a tier II issuance done in fourth quarter of last fiscal.

 

Gross non-performing assets (GNPAs) inched up to 3.27% as on September 30, 2024 from 2.76% as on March 31, 2024, and 2.35% as on March 31, 2023, driven by increase in delinquencies across overdue buckets. Subsequently, there has been a marginal correction in incremental roll forwards - leading to a moderate improvement in GNPAs to 3.24% as on December 31, 2024. Ability of the company to manage collections and overall asset quality, in light of risks inherent in the credit card business, will be a key monitorable over the medium term.


[1] The ratings pertain to tier-I bonds (under Basel III)

Analytical Approach

Crisil Ratings has considered the standalone business and financial risk profiles of SBI Cards. The ratings factor in strong support from the parent, SBI, considering the strategic importance of SBI Cards, the parent’s majority shareholding and their common brand.

Key Rating Drivers & Detailed Description

Strengths:

  • Expectation of strong support from SBI: A credit card is an integral product offering of a bank. SBI Cards houses the credit card business of SBI, and hence, it is strategically important to the latter. The company receives strong financial, managerial and branding support from the parent on ongoing basis. It benefits from the strong customer franchisee of SBI, commanding a premium in the co-branded card segment. SBI has infused growth capital in SBI Cards, in the past. As on March 31, 2024, the bank held 68.6% stake in the company and will continue to hold majority stake over the medium term. SBI deputes its senior management in SBI Cards, guides strategic decisions and monitors operations. However, the company has substantial autonomy in decision-making. The parent will provide strong support to SBI Cards both on ongoing basis and in the event of distress.

 

  • Steady market position: The growth in CIF for the company has been faster than that of the industry in the past few fiscals; its market share in terms of CIF remained steady at 18.7% as on December 31, 2024 as compared to 18.6% as on March 31, 2024, though having grown from 15.3% as on March 31, 2017. SBI Cards is the second-largest credit card player by CIF and remains among top three players by spends. Gross card receivables stood at Rs 54,774 crore as on December 31, 2024, compared with Rs 50,846 crore as on March 31, 2024. Market share will improve over the medium term because of the company’s ability to tap into SBI’s large clientele and distribution network.

 

  • Profitability, despite momentary moderation, remains comfortable: RoA (calculated) averaged 5% over the five fiscals through 2024, supported by healthy net interest income and strong fee income. However, for fiscal 2024, RoA moderated to 4.6% from 5.6% in fiscal 2023 owing to revision in regulation pertaining to event/instance-based fee income, increased credit cost and increase in cost of funds. Fee income as a percentage of total assets reduced to 18.4% in fiscal 2024 from 20.3% in fiscal 2023 and 20.9% in fiscal 2022. Also, credit cost inched up to 6.3% in fiscal 2024 after improving in the last fiscals. Nonetheless, profitability remains above-average supported by net interest margin of 10.3%.

 

PAT during the first nine months of fiscal 2025 was Rs 1382 crore with an annualised RoA of 3.0% as compared to a PAT of Rs 1745 crore and an annualised RoMA of 4.6%, for the corresponding period of the previous fiscal. The moderation is attributed to a higher credit cost of 6.2% incurred during 9M 2025 (8.0% for 9M 2024) and a ~300bps basis points compression in NIMs between the respective periods. Over the medium term, while the company’s strong market position in the credit card segment will support its operating margin, ability to revive asset quality metrics and thus control credit costs, will remain critical.

 

Weakness:

  • Susceptibility to risks inherent in the credit card business: The entire loan book is unsecured; thereby making the portfolio is inherently risky. After peaking at 4.99% as on March 31, 2021 in the aftermath of Covid-19, GNPAs had remained under control within 2.5% since after fiscal 2022. However, as delinquencies started to increase in the low ticket unsecured loans and credit card segment since Q2 2024 – the company has witnessed a gradual uptick in its reported asset quality metrics. GNPAs, at 2.76% on March 31, 2024, increased to 3.27% on September 30, 2024. Thereafter, increased collections and recovery efforts, and frequent write offs, have led to a marginal improvement in GNPA to 3.24% as on December 31, 2024.

 

The management has taken several measures, including tighter credit policies, higher sourcing from bank channels, increased income cut-offs for new accounts and lower credit limits to risky customers. It has also made adequate provisions. Nevertheless, ability to maintain asset quality and profitability will remain a key monitorable.

Liquidity: Superior

As on December 31, 2024, the company had cumulative positive mismatch in all time buckets because of the short tenure of assets. It had cumulative outflow of Rs 35,280 crore (upto 12 month bucket), against inflow of Rs 47,805 crore against same buckets as on said date. Moreover, it had unutilised bank lines of Rs 11,950 crore as on December 31, 2024.

Outlook: Stable

SBI Cards will continue to benefit from the financial and managerial support of the parent and strong brand. Its market position will improve over the medium term while profitability will be sustained.

Rating sensitivity factors

Downward factors:

  • Downgrade in the rating of SBI may result in a similar rating action on the company
  • Material change in the shareholding (below 50%) or support philosophy of SBI

About the Company

SBI Cards is the second-largest player (by CIF) in the credit card business with 1.89 crore CIF and market share of 18.6% as on March 31, 2024. Spend for fiscal 2024 was Rs 329,589 crore, compared with Rs 262,498 crore in fiscal 2023 (Rs 186,353 crore in fiscal 2022). Networth stood at Rs 12,084 crore as on March 31, 2024.

 

Profit after tax (PAT) was Rs 2,408 crore on total income (net of finance cost) of Rs 14,888 crore in fiscal 2024, as against Rs 2,258 crore on Rs 12,638 crore, respectively, in fiscal 2023. ROA (calculated) stood at 4.6%, compared with 5.6% during the said period.

Key Financial Indicators

As on / for the period ended

Unit

December 2024

March 2024

March 2023

Total assets

Rs crore

62563

58,171

45,546

Total income (net of finance cost)

Rs crore

11423

14,888

12,638

PAT

Rs crore

1382

2,408

2,258

GNPA

%

3.27

2.76

2.35

Gearing

Times

3.2

3.3

3.2

RoA (calculated)

%

3.0

4.6

5.6

Any other information: Not Applicable

Note on complexity levels of the rated instrument:
Crisil Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

Crisil Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the Crisil Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN Name of the instrument Date of
Allotment
Coupon
Rate (%)
Maturity
Date
Issue size
(Rs. Crore)
Complexity
Level
Rating assigned
with outlook
NA Non-convertible debentures* NA NA NA 4940 Simple Crisil AAA/Stable
INE018E08144 Lower Tier II Bonds 29-Jan-19 9.55 29-Jan-29 250 Complex Crisil AAA/Stable
INE018E08169 Lower Tier II Bonds 12-Jun-19 8.99 12-Jun-29 100 Complex Crisil AAA/Stable
INE018E08300 Lower Tier II Bonds 30-Jun-22 8.25 30-Jun-32 250 Complex Crisil AAA/Stable
INE018E08342 Lower Tier II Bonds 24-Jan-24 8.33 24-Jan-34 525 Complex Crisil AAA/Stable
INE018E08367 Lower Tier II Bonds 08-Aug-24 8.25 08-Aug-34 1500 Complex Crisil AAA/Stable
INE018E08359 Lower tier II bonds 28-Feb-24 8.29 28-Feb-34 750 Complex Crisil AAA/Stable
NA Lower Tier II Bonds* NA NA NA 425.2 Complex Crisil AAA/Stable
INE018E08227 Non-convertible debentures 22-Dec-20 6.00 22-Dec-25 450 Simple Crisil AAA/Stable
INE018E08292 Non-convertible debentures 03-Jun-22 7.51 03-Jun-25 750 Simple Crisil AAA/Stable
INE018E08318 Non-convertible debentures 15-Sep-22 7.39 15-Sep-25 500 Simple Crisil AAA/Stable
INE018E08326 Non-convertible debentures 14-Nov-22 7.90 14-Nov-25 350 Simple Crisil AAA/Stable
INE018E08334 Non-convertible debentures 17-May-23 7.85 17-May-28 810 Simple Crisil AAA/Stable
NA Commercial paper NA NA 7 to 365 Days 34000 Simple Crisil A1+
NA Cash Credit & Working Capital Demand Loan NA NA NA 40990 NA Crisil AAA/Stable
NA Bank guarantee NA NA NA 10.00 NA Crisil A1+
NA Proposed Long term bank loan facility NA NA NA 1550 NA Crisil AAA/Stable
NA Term Loan 1 NA NA 28-Jun-25 500 NA Crisil AAA/Stable
NA Term Loan 2 NA NA 22-Jul-25 375 NA Crisil AAA/Stable
NA Term Loan 3 NA NA 20-Jan-26 500 NA Crisil AAA/Stable
NA Term Loan 5 NA NA 22-May-26 500 NA Crisil AAA/Stable
NA Term Loan 6 NA NA 27-Mar-26 250 NA Crisil AAA/Stable
NA Term Loan 7 NA NA 03-Jul-26 475 NA Crisil AAA/Stable
NA Term Loan 8 NA NA 28-Jul-26 250 NA Crisil AAA/Stable
NA Term Loan 9 NA NA 22-May-26 250 NA Crisil AAA/Stable
NA Term Loan 10 NA NA 28-Sep-26 475 NA Crisil AAA/Stable
NA Term Loan 11 NA NA 24-Dec-26 500 NA Crisil AAA/Stable
NA Term Loan 12 NA NA 18-Mar-27 500 NA Crisil AAA/Stable
NA Term Loan 14 NA NA 30-Jul-27 1000 NA Crisil AAA/Stable
NA Term Loan 15 NA NA 21-Jun-27 1125 NA Crisil AAA/Stable
NA Term Loan 16 NA NA 29-Sep-27 500 NA Crisil AAA/Stable
NA Term Loan 17 NA NA 19-Oct-27 750 NA Crisil AAA/Stable
NA Term Loan 18 NA NA 29-Sep-27 500 NA Crisil AAA/Stable

*Yet to be issued
Note: This instrument table is as on date.


Annexure - Details of Rating Withdrawn

ISIN Name of the
instrument
Date of
Allotment
Coupon
Rate (%)
Maturity
Date
Issue size
(Rs. Crore)
Complexity
Level
Rating assigned
with outlook
INE018E08193 Non-convertible debentures 26-Feb-20 7.40 25-Feb-25 300 Simple Withdrawn
INE018E08268 Non-convertible debentures 17-Aug-21 5.70 16-Aug-24 500 Simple Withdrawan
INE018E08276 Non-convertible debentures 15-Nov-21 5.75 14-Nov-24 500 Simple Withdrawn
INE018E08284 Non-convertible debentures 24-Dec-21 5.82 24-Dec-24 650 Simple Withdrawn
Annexure - Rating History for last 3 Years
  Current 2025 (History) 2024  2023  2022  Start of 2022
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT 50990.0 Crisil AAA/Stable 20-02-25 Crisil AAA/Stable 30-12-24 Crisil AAA/Stable 11-12-23 Crisil AAA/Stable 05-08-22 Crisil AAA/Stable Crisil AAA/Stable
      --   -- 13-11-24 Crisil AAA/Stable 30-10-23 Crisil AAA/Stable 31-03-22 Crisil AAA/Stable --
      --   -- 26-09-24 Crisil AAA/Stable 22-09-23 Crisil AAA/Stable 29-03-22 Crisil AAA/Stable --
      --   -- 29-07-24 Crisil AAA/Stable 28-06-23 Crisil AAA/Stable 25-02-22 Crisil AAA/Stable --
      --   -- 05-07-24 Crisil AAA/Stable 24-05-23 Crisil AAA/Stable 07-01-22 Crisil AAA/Stable --
      --   -- 07-06-24 Crisil AAA/Stable 23-05-23 Crisil AAA/Stable   -- --
      --   -- 30-04-24 Crisil AAA/Stable 24-04-23 Crisil AAA/Stable   -- --
      --   -- 27-03-24 Crisil AAA/Stable 22-03-23 Crisil AAA/Stable   -- --
      --   -- 03-01-24 Crisil AAA/Stable 27-01-23 Crisil AAA/Stable   -- --
Non-Fund Based Facilities ST 10.0 Crisil A1+ 20-02-25 Crisil A1+ 30-12-24 Crisil A1+ 11-12-23 Crisil A1+ 05-08-22 Crisil A1+ Crisil A1+
      --   -- 13-11-24 Crisil A1+ 30-10-23 Crisil A1+ 31-03-22 Crisil A1+ --
      --   -- 26-09-24 Crisil A1+ 22-09-23 Crisil A1+ 29-03-22 Crisil A1+ --
      --   -- 29-07-24 Crisil A1+ 28-06-23 Crisil A1+ 25-02-22 Crisil A1+ --
      --   -- 05-07-24 Crisil A1+ 24-05-23 Crisil A1+ 07-01-22 Crisil A1+ --
      --   -- 07-06-24 Crisil A1+ 23-05-23 Crisil A1+   -- --
      --   -- 30-04-24 Crisil A1+ 24-04-23 Crisil A1+   -- --
      --   -- 27-03-24 Crisil A1+ 22-03-23 Crisil A1+   -- --
      --   -- 03-01-24 Crisil A1+ 27-01-23 Crisil A1+   -- --
Commercial Paper ST 34000.0 Crisil A1+ 20-02-25 Crisil A1+ 30-12-24 Crisil A1+ 11-12-23 Crisil A1+ 05-08-22 Crisil A1+ Crisil A1+
      --   -- 13-11-24 Crisil A1+ 30-10-23 Crisil A1+ 31-03-22 Crisil A1+ --
      --   -- 26-09-24 Crisil A1+ 22-09-23 Crisil A1+ 29-03-22 Crisil A1+ --
      --   -- 29-07-24 Crisil A1+ 28-06-23 Crisil A1+ 25-02-22 Crisil A1+ --
      --   -- 05-07-24 Crisil A1+ 24-05-23 Crisil A1+ 07-01-22 Crisil A1+ --
      --   -- 07-06-24 Crisil A1+ 23-05-23 Crisil A1+   -- --
      --   -- 30-04-24 Crisil A1+ 24-04-23 Crisil A1+   -- --
      --   -- 27-03-24 Crisil A1+ 22-03-23 Crisil A1+   -- --
      --   -- 03-01-24 Crisil A1+ 27-01-23 Crisil A1+   -- --
Lower Tier II Bonds LT 3800.2 Crisil AAA/Stable 20-02-25 Crisil AAA/Stable 30-12-24 Crisil AAA/Stable 11-12-23 Crisil AAA/Stable 05-08-22 Crisil AAA/Stable Crisil AAA/Stable
      --   -- 13-11-24 Crisil AAA/Stable 30-10-23 Crisil AAA/Stable 31-03-22 Crisil AAA/Stable --
      --   -- 26-09-24 Crisil AAA/Stable 22-09-23 Crisil AAA/Stable 29-03-22 Crisil AAA/Stable --
      --   -- 29-07-24 Crisil AAA/Stable 28-06-23 Crisil AAA/Stable 25-02-22 Crisil AAA/Stable --
      --   -- 05-07-24 Crisil AAA/Stable 24-05-23 Crisil AAA/Stable 07-01-22 Crisil AAA/Stable --
      --   -- 07-06-24 Crisil AAA/Stable 23-05-23 Crisil AAA/Stable   -- --
      --   -- 30-04-24 Crisil AAA/Stable 24-04-23 Crisil AAA/Stable   -- --
      --   -- 27-03-24 Crisil AAA/Stable 22-03-23 Crisil AAA/Stable   -- --
      --   -- 03-01-24 Crisil AAA/Stable 27-01-23 Crisil AAA/Stable   -- --
Non Convertible Debentures LT 7800.0 Crisil AAA/Stable 20-02-25 Crisil AAA/Stable 30-12-24 Crisil AAA/Stable 11-12-23 Crisil AAA/Stable 05-08-22 Crisil AAA/Stable Crisil AAA/Stable
      --   -- 13-11-24 Crisil AAA/Stable 30-10-23 Crisil AAA/Stable 31-03-22 Crisil AAA/Stable --
      --   -- 26-09-24 Crisil AAA/Stable 22-09-23 Crisil AAA/Stable 29-03-22 Crisil AAA/Stable --
      --   -- 29-07-24 Crisil AAA/Stable 28-06-23 Crisil AAA/Stable 25-02-22 Crisil AAA/Stable --
      --   -- 05-07-24 Crisil AAA/Stable 24-05-23 Crisil AAA/Stable 07-01-22 Crisil AAA/Stable --
      --   -- 07-06-24 Crisil AAA/Stable 23-05-23 Crisil AAA/Stable   -- --
      --   -- 30-04-24 Crisil AAA/Stable 24-04-23 Crisil AAA/Stable   -- --
      --   -- 27-03-24 Crisil AAA/Stable 22-03-23 Crisil AAA/Stable   -- --
      --   -- 03-01-24 Crisil AAA/Stable 27-01-23 Crisil AAA/Stable   -- --
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Bank Guarantee 10 State Bank of India Crisil A1+
Cash Credit & Working Capital Demand Loan 2630 ICICI Bank Limited Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 1420 HDFC Bank Limited Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 1750 Central Bank Of India Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 3250 Punjab National Bank Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 500 Indian Bank Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 2000 Bank of India Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 3800 Bank of Baroda Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 1050 The Hongkong and Shanghai Banking Corporation Limited Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 22990 State Bank of India Crisil AAA/Stable
Cash Credit & Working Capital Demand Loan 1600 Sumitomo Mitsui Banking Corporation Crisil AAA/Stable
Proposed Long Term Bank Loan Facility 1550 Not Applicable Crisil AAA/Stable
Term Loan 250 IDBI Bank Limited Crisil AAA/Stable
Term Loan 4700 HDFC Bank Limited Crisil AAA/Stable
Term Loan 375 Punjab National Bank Crisil AAA/Stable
Term Loan 1125 Indian Bank Crisil AAA/Stable
Term Loan 1000 Bank of India Crisil AAA/Stable
Term Loan 1000 The Hongkong and Shanghai Banking Corporation Limited Crisil AAA/Stable
Criteria Details
Links to related criteria
Basics of Ratings (including default recognition, assessing information adequacy)
Criteria for Finance and Securities companies (including approach for financial ratios)
Criteria for factoring parent, group and government linkages

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