Key Rating Drivers & Detailed Description
Strengths:
- Strategic importance to, and expectation of strong support from, the Government of India
Oriental is expected to receive strong support from the government on a steady state basis, driven by its established market position in the Indian non-life insurance sector, which makes it strategically very important to the Government. The importance of the general insurance sector, especially government-owned insurers, can also be perceived in the context of GoI's plan to materially enhance insurance penetration over the long term. As a demonstration of their strategic importance to GOI and the latter’s stance on extending timely support, public general insurers were allotted Rs 12,450 crore of capital by the GoI in July 2020 (including Rs 2500 crore which had already been infused in March 2020). Oriental, National Insurance Company Ltd (National) and The United India Insurance Company Ltd (United) cumulatively received Rs 2500 crore in fiscal 2020 and Rs 9,950 crore in fiscal 2021. Of this allocation, Oriental received Rs 50 crore in fiscal 2020 and Rs 3,170 crore in fiscal 2021. Eventually, in Q4 fiscal 2022, the 3 PSUs received Rs 5000 crore from the government – of which Rs 3700 crore was infused in National, Rs 1200 crore in Oriental and balance Rs 100 crore was infused in United. Along with the capital allocation, the government also announced its decision of shelving the merger process of Oriental with National and United, and focusing on improving the standalone financial risk profiles of these entities. CRISIL also takes note of the government’s plan announced in the last annual budget – to privatise one of the public general insurers in the medium to long term, and would continue to monitor the developments in this aspect.
- Established market position with long track record and extensive market reach
Oriental Insurance, with a market share of 6.3% for the 11 months of fiscal 2022, is the fifth largest player in the Indian general insurance space with over 1550 branches across the country. More so, its status of being a GoI promoted entity would enable it to sustain competitive edge amidst intensifying competition. For nine months ended December 31, 2021, the company underwrote a gross direct premium of Rs 10,605 crore, which marks a year on year rise of 13% as against an industrial growth of 11% over the same period. In line with the trend observed for most of the peers and the sector as a whole, continued traction in health insurance segment post Covid outbreak has been the key driver for it. Against a sectoral growth of 29% in health insurance premiums written over nine months of fiscal 2022, Oriental’s health insurance portfolio grew by 41% over the same period. Apart from health insurance which has outgrown motor to become the largest portfolio for Oriental Insurance, other niche segments like fire, engineering, marine, liability and aviation have also grown. Over the 11 months of fiscal 2022, the company has underwritten Rs 12,493 crore as gross direct premium and is expected to clock an annual growth of 12-15% for full fiscal 2022. Health and Fire segment are expected to derive this growth and growth in motor segment, which has remained subdued over the last few quarters owing to lower sales volume, supply side challenges and absence of tariff hikes in the Third party segment, remains subjected to a favourable turn out in macro factors.
Apart from the effect Covid-19 has had on the underwriting performance of the insurance companies, it has also led to an increased awareness about health insurance products among the customers. For fiscal 23, the growth in health insurance portfolio of the sector is expected to correct marginally and stabilize thereafter. An upward revision in pricing of health products is expected which would also contribute to this correction. New business and renewal premium for larger segments like motor insurance could witness some traction as the impact of Covid-19 on the claims performance starts to fade. A hike in tariff rates within the Third Party segment, which was absent for over two years now, can also be expected. However, with increasing ticket size of non-Covid-19 claims, the impact of actual losses borne by the insurers after the second wave– on their underwriting performance and capital and solvency position, remains to be seen.
Weaknesses:
- Modest capital position; reported solvency ratio has remained below regulatory stipulation
Capitalisation and solvency position of Oriental Insurance remains strained. Reported solvency ratio, excluding the balance in fair value change account, has remained sub 1.5 times for over 12 quarters now. However, IRDAI’s exceptional approval has allowed Oriental (along with United and National) to include the balance in fair value change account in the available solvency margin for calculating solvency. Resultantly, On March 31, 2021, the company reported a solvency ratio of 1.32 times (factoring in 65% of the balance in fair value change account as on that date, excluding the balance in fair value change account – solvency ratio was 0.49 times on that date).
Subsequently, the company’s underwriting performance and overall profitability deteriorated on account of surge in Covid claims during H1 2022 which resulted in a sharp decline in solvency ratio by the close of December 31, 2021 to 0.15 times (excluding balance in fair value change account). Upon including the balance in fair value change account as of that date, the solvency ratio is estimated to have been 1.42 times. On account of negative accruals to networth, the company’s networth also declined from Rs 3033 crore to Rs 1050 crore between March 2021 to December 2021. However, in the fourth quarter of fiscal 2022, the company has received Rs 1200 crore as capital from the government and this is expected to extend some cushion to the capital position over the near term. Nonetheless, Oriental’s capitalisation and solvency position are expected to remain dependent on equity support from the government and the company’s fair value change balance. Additional comfort is drawn from regulatory relaxations allowed by the government to the company, in terms of including fair value change balance in its solvency reporting. While the company has been taking measures to restore its solvency position to above 1.5 times, the traction is slow and has been disrupted by factors like pandemic outbreak. In the meantime, continued weakness in underwriting and overall profitability leading to further moderation in capital and solvency position of the company, remain key rating sensitivity factors.
- Weak underwriting performance
Oriental’s underwriting performance remains weak. After recognition of additional reserving requirement in motor third party business in fiscal 2017, the company’s underwriting performance has remained volatile. For fiscal 2021, the company reported an underwriting loss of Rs 3,429 crore as against an underwriting loss of Rs 4,515 crore for the previous year. Correspondingly, the combined ratio for fiscal 2021 stood at 131.2% as against 141.1% for fiscal 2020. For nine months ended December 31, 2021, the company’s claims ratio surged to 111.2% from 93.3% for the corresponding period of the previous fiscal, due to a significant rise in Covid-19 claims following the second wave of the pandemic wave. Overall combined ratio rose to 141.4% from 129.6% for the respective periods – translating to an underwriting loss of Rs 3741 crore for nine months ended December 31, 2021 against an underwriting loss of Rs 2366 crore for the corresponding period of the previous fiscal. During the nine months of fiscal 2022, Oriental incurred Rs 1,776 crore as Covid claims which constituted 17% of the total claims incurred during the period as against 16% of total claims incurred in nine months of the previous fiscal being from Covid-19 policies. Majority of the claims incurred in 9M 2022 were reported in the first half of the fiscal, thereafter – as the frequency of Covid instances declined – the number of Covid claims did too. However, the average ticket size of claims increased for both Covid and non-Covid health claims resulting in weak underwriting performance of the portfolio. Any further deterioration in the company’s underwriting performance, straining its earnings profile and capitalisation further, will be a key rating sensitivity factor.
Oriental's earnings profile remains weak, constrained by the company’s modest underwriting performance and stable, though inadequate, investment income. Despite an investment income of Rs 1,669 crore, the company made an overall loss of Rs 1984 crore during nine months of fiscal 2022 driven by an underwriting loss of Rs 3741 crore for the period. For the corresponding period of the previous fiscal, the company reported an underwriting loss of Rs 2366 crore contributing to an overall loss of Rs 758 crore for the period.
Going forward, the company's ability to accelerate improvement in underwriting performance such that overall profitability is revived and, capital position and solvency is sustained at strong levels, will remain a key monitorable.