Summary

Operational risk and compliance management practices face new challenges frequently because of changes in regulation, adoption of emerging technologies, and rapid digitalisation.

The latter two are also increasing the digital exhaust - or data - by orders of magnitude and, by default, the threat of cyber-attacks and other criminal activities.

Frequent process changes, therefore, are a sine qua non.

Emerging business structures and value chains for delivery are also transforming the ways in which customers are served, how interactions with third parties happen, and how internal operations are mutating.

All that spawn risk challenges. To holistically address them, organisational risk discipline needs to mature in four areas:

• Second-line oversight
• Analytics-driven issue detection and real-time risk reporting (replacing manual assessment)
• Realignment of talent
• Monitoring and assessment of human-factor risks
  

It is, therefore, imperative that regulations and oversight are on the same page.

With that objective in mind, CRISIL GR&RS invites you to dial in to a Discussion Forum where the industry challenges can be deliberated upon, in the presence of the Australian Prudential Regulatory Authority (APRA).

It's also an opportunity to understand APRA's thoughts and plans, and for us senior risk-side representatives of the financial services industry to provide thoughts for APRA’s consideration.

Our speakers will share their insights on:

• Operational resilience
• Operational risk
• Business continuity management
• Service providers and third-party risk
• Compliance

If you have any queries that you would want us to address during this webinar, please write to us at feedback@crisil.com.