CRISIL has parsed several topics relevant to the business transformation agenda of the insurance industry since 2019, in earlier issues of DeRisk. Notable among these were: the adoption of new accounting standards, model risk management, alternative asset investment, digital transformation, machine learning model governance, and workforce innovation.

Two years down the line, these topics have not only become more relevant than ever, but acquired a cadence not seen in the past 20 years. With the Covid-19 pandemic telescoping digital transformation in virtually every field, this issue of DeRisk takes a deep dive into the makings of the new ‘digital insurer.’