Page 47 - CRISIL ESG Report 2023

Over the past 12 months, we have had the opportunity to bring in industry leaders and scientists to talk about their leadershipjourneys,challengesalongthepathandtheimpact created in the larger ecosystem. Such conversations have sparked interest amongst employees to bring forth their best. Many leaders across business units have penned blogposts on internal forums on how their teams and mentors enable, support and equip them for success at work and beyond.
Additionally, we looked at mandatory courses (annual refreshers) with a new approach. Some were introduced with an assessment-based approach. Moreover, a majority of the courses were launched early in the year to allow sufficient time for employees to complete them. All the above initiatives enable learning and development to enhance operational efficiencies and future-readiness.
Type of Trainings*
51%
14%
*includes both permanent and off-roll employees
Training hours by gender*
61%
35%
39%
Promoting health and wellness
Being in the financial services sector, our workplace and processes are inherently non-hazardous and safe. However, we acknowledge the importance of providing working conditions that support safety, well-being and health.
Standard operating norms have been issued to ensure that all offices in India comply with working conditions and health and safety measures. In 2023, all offices in India and the larger ones in London and New York were assessed on comprehensive parameters, including but not limited to, health and safety, child labour, forced labour and prevention of sexual harassment.
CRISIL also has a Health and Safety Policy in place, which covers the impact the nature of work has on health, including ergonomichealthimpact,firesafety,communicablediseases and commute/business travel safety. The policy is aimed at including employee participation to eliminate hazards
and reducing occupational health and safety risks. Further, CRISIL provides health and safety training to all its employees to create awareness and promote health and safety within the organisation. As part of our efforts to enhance employee safety, CRISIL launched a mobile application to alert employees about emergencies and crisis situations.
Risk assessment is a key dimension of our health and safety programme. Developments in the external and internal environment such as socio-political disturbances, natural disasters, climate change impacts, resource disruptions and health issues are monitored globally and evaluated regularly to strengthen the existing programme. Office infrastructure has periodic maintenance of electric and electronic devices, and cafeteria services ensure healthy food – all to ensure employee safety and well-being.
Behavioral and Ethics
Risk Management, Infosec and data privacy
Skill upgradation
Training Hours (Male) Training Hours (Female)
Permanent employees
76,898 13.55
Training person hours for employees Average training hours per employee
ESG Report 2023 45